I am often asked by friends and family about “a friend who is unhappy with her cosmetic procedure done elsewhere.” My answer is that the patient should not despair. The patient has options. Most importantly, if the dissatisfaction is early in the post-operative period, most likely the situation will either improve with time or can be corrected.
I recommend that the patient re-visit with the operating surgeon and ask for an explanation as to why the difficulty arose and what the doctor recommends. Often, some simple treatments and time will cure the problem. The patient should not become irate or unhappy, nor should the doctor become discourteous and detached from the problem.
A second opinion is always wise, of course. But, before going for a second opinion, make sure that you will have at hand – when visiting the consulting doctor - a copy of your operative report, doctor’s notes and the photographic file, including the “before” photos. This will help the doctor understand “what you looked like before you started” and what the doctor did. Depending on the situation, it may also be helpful for the consulting doctor to speak with the original doctor. Professionalism dictates that your desires and aspirations are paramount.
[video]http://www.youtube.com/watch?v=5zeh2H1NqfI[/video]
If the second opinion doctor has an opinion that is different from your surgeon and you are not certain as to whose advice to follow, then a third opinion is appropriate.
Finally, remember that if time does not cure the problem, a minor touch-up may be all that is needed to render satisfaction.